Submit a request

Proteome Software values your business and wants to help you make the best use of our products through effective support and informational resources.

To expedite the handling of your support request, please provide us with your license key. To find your license key, go to Help > About in your instance of Scaffold Software and copy the key sequence. If you are a viewer user, please indicate this in your response to us.

Although promptness is our goal, please allow up to 24 hours for a response. We will make our best effort to respond in a timely manner and keep you informed of any changes to your ticket.